Refund policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services will be refunded.

We endeavour to ensure that your order is packed and handled carefully but if you do receive damaged or broken goods please contact us by email at sheddies@thedorsetspiceshed.com within 48 hours of receipt telling us what the problem has been. Please include a photograph if possible. We can’t accept liability for damage to goods in transit but we will apply goodwill to replacing goods from us that have been delivered unfit for use and proven to be so.